FAQ

 

 

How long is your processing time? 

I like to say that I will ship out your order within 2 weeks of ordering. At the moment I am getting orders out within a few days to a week but I like to keep the 2-week buffer in case anything comes up. 

Can I request a specific time for my order?

You definitely can request that your order be ready by a certain time, however, due to order volumes or holidays it might not be possible so just reach out to us to make sure your order gets to you in time.

Do you take custom orders? 

Yes! Whether you are looking for a character we don't have yet or have your own idea for an ear just reach out and I would be happy to work with you on designing.